At MethodDesk, trust is part of how we work.

This Privacy Policy explains how MethodDesk collects, uses, stores, shares, and protects personal information when you visit our website, submit an inquiry, book a discovery call, communicate with our team, or engage our services.

We aim to handle personal information responsibly, transparently, and only for legitimate business purposes.

MethodDesk provides digital marketing services, including:

• Search engine optimization

• Social media management

• Multimedia design

• Content and marketing support

For personal information collected through this website and our direct business communications, MethodDesk generally acts as the Personal Information Controller.

When we process personal information solely on a client’s instructions as part of a contracted service, MethodDesk may act as a Personal Information Processor on behalf of that client.

This policy applies to personal information collected through:

• Our website

• Contact and inquiry forms

• Discovery-call bookings

• Email and direct communications

• Proposals, contracts, and onboarding

• Client projects and service delivery

• Website analytics and similar technologies

This policy does not automatically apply to websites, platforms, or systems owned and controlled by our clients or other third parties.

Depending on how you interact with us, we may collect:

• Full name

• Email address

• Phone number

• Business or company name

• Job title or role

• Website and social media links

• Services you are interested in

• Marketing goals, concerns, and project requirements

• Messages and information submitted through our forms

• Meeting notes and business communications

• Brand files, content, graphics, videos, and other project materials

• Billing and transaction information

• Feedback, testimonials, and survey responses

Please avoid sending sensitive personal information unless it is necessary for the requested service and we have agreed to receive it.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol address

• Browser and device type

• Operating system

• Pages viewed

• Date and time of visits

• Referring pages or websites

• General location information

• Website interactions and performance data

• Cookie and similar technology data

This information helps us operate, secure, and improve our website.

We may use personal information to:

• Respond to inquiries and messages

• Arrange discovery calls and meetings

• Understand your business needs

• Prepare proposals, recommendations, and quotations

• Provide and manage contracted services

• Communicate about projects, deadlines, and deliverables

• Process invoices and maintain business records

• Provide customer support

• Improve our website, services, and client experience

• Measure website and campaign performance

• Protect our website and systems from misuse

• Send marketing communications where permitted

• Comply with legal, regulatory, accounting, and contractual obligations

• Establish, exercise, or defend legal claims

We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent where required.

Depending on the circumstances, we may process personal information because:

• You have provided consent

• You asked us to take steps before entering into an agreement

• Processing is necessary to perform a contract

• Processing is necessary to meet a legal obligation

• Processing supports a legitimate business interest that does not unfairly override your rights

• Processing is necessary to establish, exercise, or defend legal claims

These grounds are subject to applicable data-protection requirements. The Philippine Data Privacy Act permits processing under conditions including consent, contractual necessity, legal obligations, and other lawful grounds.

Clients may provide MethodDesk with personal information belonging to their customers, employees, leads, partners, or other individuals.

When providing this information, the client confirms that:

• The information was collected lawfully

• The client has the authority to share it with MethodDesk

• Appropriate notices and consents have been provided where required

• The client’s instructions comply with applicable law

• Only information reasonably necessary for the project will be shared

MethodDesk will process client-provided information only for agreed services, documented instructions, legal requirements, security, and other purposes permitted by the applicable client agreement.

We may decline, pause, or request clarification regarding instructions that appear unlawful, excessive, insecure, or outside the agreed scope of work.

Where appropriate, a separate service agreement or data-processing agreement will govern how client-controlled information is handled.

We may share personal information only when reasonably necessary with:

Service Providers

These may include providers supporting:

• Website and funnel hosting

• Cloud storage

• Email communications

• Customer relationship management

• Appointment scheduling

• Analytics

• Payment processing

• Accounting

• Project management

• Cybersecurity

• Marketing operations

These providers may access information only to perform services for us and are expected to protect it appropriately.

We may share personal information only when reasonably necessary with:

Service Providers

These may include providers supporting:

• Website and funnel hosting

• Cloud storage

• Email communications

• Customer relationship management

• Appointment scheduling

• Analytics

• Payment processing

• Accounting

• Project management

• Cybersecurity

• Marketing operations

These providers may access information only to perform services for us and are expected to protect it appropriately.

We use reasonable administrative, organizational, physical, and technical measures designed to protect personal information from:

• Unauthorized access

• Accidental loss

• Improper disclosure

• Alteration

• Misuse

• Destruction

These measures may include access restrictions, secure platforms, confidentiality requirements, password controls, backups, and staff or contractor procedures.

However, no website, internet transmission, storage system, or security measure can guarantee absolute security. You are responsible for protecting passwords, account access, and confidential information under your control.

The National Privacy Commission expects organizations handling personal information to implement reasonable and appropriate safeguards against accidental loss, unauthorized access, misuse, alteration, and destruction.